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1. Account Creation and Use:
Users must provide accurate and complete information during registration.
Account details, such as passwords, must be kept secure. Users are responsible for any actions taken under their account.
2. Scope of Service:
Panakayon facilitates motorcycle-based services, such as transportation or delivery, by connecting users with independent riders.
The riders are independent contractors and not employees of Panakayon. The company is not liable for any actions or negligence by riders.
3. Booking and Cancellation:
All bookings must be made through the Panakayon app.
Cancellation of bookings is allowed, but a cancellation fee may apply if the rider is already on their way or at the pickup point.
No-shows or last-minute cancellations may result in penalties.
4. Passenger and Rider Conduct:
Passengers must adhere to safety regulations, including wearing a helmet provided by the rider.
Riders must maintain professionalism and ensure the safety of passengers.
Any form of misconduct, such as harassment or reckless driving, should be reported immediately through the app.
5. Fees and additional charges :
Service fees are displayed during booking and must be paid promptly via the app.
Additional charges may apply for tolls, waiting time, or excessive luggage.
6. Safety and Liability:
Riders are required to follow traffic rules and maintain roadworthiness of their motorcycles.
Panakayon is not responsible for accidents, delays, or damages caused during the ride.
Users must ensure they are physically fit to ride as a passenger on a motorcycle.
7. User Responsibilities:
Passengers must be at the pickup location on time.
Passengers should avoid carrying illegal or hazardous items.
Passengers are responsible for keeping the motorcycle clean and will be charged for any damages caused.
8. Insurance and Damages
Riders may carry insurance coverage, but passengers are advised to have personal insurance.
Damages caused to the motorcycle by the passenger may result in additional charges.
9. Promotions and Offers:
Panakayon may provide discounts and promotions, subject to specific terms. These offers can be modified or withdrawn without prior notice.
10. User Agreements and Credentials:
By providing personal credentials such as identification cards, personal photos, and other sensitive information through the Panakayon app or its services, users agree:
To provide accurate and legitimate documents or images.
That Panakayon may collect, store, and process this information as necessary for account verification and service facilitation.
To bear responsibility for any misuse or falsification of provided credentials.
That Panakayon will handle the information in compliance with applicable privacy and data protection laws but cannot be held liable for unauthorized access resulting from user negligence.
10. Contact Information:
For any concerns or feedback, contact Panakayon Support at:
Email: Panakayon@gmail.com
Phone: #09123456789
By checking the box, you agree to our terms and conditions.